In-store service robot
Chunghwa Telecom ibobby Robot
The ibobby voice-interactive robot built for Chunghwa Telecom's smart stores lets customers complete self-service tasks — bill payment, international roaming, 4G add-ons and rate-plan queries — through conversation.
This page is a draft compiled from the deck and will be reviewed and confirmed by Spreeeed before launch.
Our role
Interactive robot software R&D
Platform
In-store device · Voice
Client
Chunghwa Telecom
Background
Staff are stretched at peak hours, yet many queries and payments could be handled self-service.
What we built
We built the ibobby voice-interactive robot interface, integrating common in-store tasks — bill payment, international roaming, 4G add-ons, contract lookup and rate changes — with a games corner to boost engagement.
Highlights
Centered on "self-service without waiting," turning common in-store tasks into voice-driven self-service to ease front-line load.